Ridgefield Reservations

Non-Holiday

  • A 50% deposit of your entire reservation amount will be collected at the time you make your dog boarding reservation.
  • If we do not have a deposit for your reservation within one week of your reservation, it may be cancelled.
  • Deposits are required to secure your reservation. Many times we are full and have to turn pet parents away and then people do not show up for their reservation.
  • If you cancel 48 hours prior to your boarding reservation, you will receive a full refund of your deposit.
  • If you are a no-show or cancel within the 48 hours prior to your boarding reservation, you forfeit your deposit.
  • Deposits cannot be used as credit toward other services.
  • Payment for the balance of the full boarding stay will be collected at drop-off.
  • All pricing and policies are subject to change without notice.
  • Boarding Checkout Time: The checkout time for boarders is 11:00am. While pups are welcome to stay and play longer at no additional cost, we appreciate you picking up your Camper by 11:00am so we can prepare for incoming overnight Campers. Checkout time may vary on Sundays and holidays.

Holidays

  • A 3-night minimum stay is required at holidays to better accommodate all our furry guests.
  • Holiday reservations require a 50% deposit at the time you make your boarding reservation.
  • If we do not have a deposit for your reservation within one week of your reservation, it may be cancelled.
  • 7 days' notice for reservation cancellations for holidays is required to receive a full refund.
  • A holiday period is considered 3 days before and 3 days after the actual holiday.
  • Cancellations within the 7 day period prior to the holiday reservation and "no-shows" forfeit their 50% deposit.
  • Deposits cannot be used as credit toward other services.
  • All pricing and policies are subject to change without notice.

Dog Day Care Packages

  • No package refunds after 30 days from date of purchase.
  • Dog Day Care packages expire one (1) year from purchase date any days not used will be forfeited.
  • All pricing and policies are subject to change without notice.
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